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last meter® model

The Last Meter® model is a way to integrate user services (delivered goods + on-demand experiences) into mutli-user commercial and residential real estate.

Last Meter® is developed by BASE2, and delivered by BASE2 and partners. The core of the model is the Last Meter® platform and the Space Engine design tool.

Summarized below are the features of the Last Meter® model in elements building on each other to create the most effective service integration experience for multi-user building developers, operators and users. 

Real estate actors, retailers and service providers, logistics and data actors, technical and other strategic partners are involved in the model, and participation is welcome.

More analysis is outlined and available below the model.

To integrate services in your building, real estate devlopment project or become a service or technical partner integrated via Last Meter® contact BASE2.

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ELEMENT

ACTIONS

VALUE

BASE 2

1P / 3P

Feature of Last Meter® Model

Implementation Steps

Benefit to real estate, users

BASE2 offers

1st / 3rd party offers

SERVICE OFFER

Curation of service package
Communications & Sales

Subscription packages  eg

Groceries
Hot food
Cleaning
Laundry
Tech support

cambric

Service provision

Service package curation

INTEGRATION

Servicepoint™ installation
Data + billing integration

Efficient + trusted services
Revenue share
Flexible adaptation of services

last meter® platform

Operations management

Addtional integrations

DESIGN

Space + access optimization
Design + amenity innovation

Correct space, technical systems + access
Spatial saved for other uses
New revenue from optimized services
New real estate experiences

space engine™

Additional architectural design

Additional optimization tools

PROPTECH

Selection of proptech tools
Strategy guidances

Cloud-based access + smartlocks
Easy billing
Extensible CRM
Flexible user app
Cost savings + control

futureperfect

Product installation

Training and ongoing support

ELEMENT

Feature of Last Meter® Model

SERVICE OFFER

ACTIONS

Implementation Steps

Curation of service package
Communications & Sales

VALUE

Benefit to real estate, users

Subscription packages  eg

Groceries
Hot food
Cleaning
Laundry
Tech support

BASE2

BASE2 product offer

cambric

1P / 3P

1st / 3rd party offers

Service provision

Service package curation

ELEMENT

Feature of Last Meter® Model

INTEGRATION

ACTIONS

Implementation Steps

Servicepoint™ installation
Data + billing integration

VALUE

Benefit to real estate, users

Efficient + trusted services
Revenue share
Flexible adaptation of services

BASE2

BASE2 product offer

last meter® platform

1P / 3P

1st / 3rd party offers

Operations management

Addtional integrations

ELEMENT

Feature of Last Meter® Model

DESIGN

ACTIONS

Implementation Steps

Space + access optimization
Design + amenity innovation

VALUE

Benefit to real estate, users

Correct space, technical systems + access
Spatial saved for other uses
New revenue from optimized services
New real estate experiences

BASE2

BASE2 product offer

space engine™

1P / 3P

1st / 3rd party offers

Additional architectural design

Additional optimization tools

ELEMENT

Feature of Last Meter® Model

PROPTECH

ACTIONS

Implementation Steps

Selection of proptech tools
Strategy guidances

VALUE

Benefit to real estate, users

Cloud-based access + smartlocks
Easy billing
Extensible CRM
Flexible user app
Cost savings + control

BASE2

BASE2 product offer

futureperfect

1P / 3P

1st / 3rd party offers

Product installation

Training and ongoing support

last meter® content

PLATFORMS ARE ALL AROUND

The Last Meter® model is one layer of a platformized framework for real estate: where the physical, spatial, data assets of the built environment are aggregators of and integrated with 1st party and 3rd party services supplied to the building, its operator/developer and its users.

The Last Meter® suppports the integration of recurring 3rd party user services - any goods or experiences that the building users buy, use or adapt on a recurring basis: food, clothing, tools, toys, cleaning, laundry, various kinds of support, and more.

The 'last meter' refers to the space between the logistical, urban last mile and the private space of a multi-user residence or office environment. This is the building asset and data model that 'last mile' actors simply co-opt in executing an on-demand model.

REAL ESTATE IS AN AGGREGATOR

The Last Meter® model builds on the analysis that spatial arrangements are natural aggregators (or disruptors) of consumption.

Real estate has the opportunity to faciliate large scale purchase and operations of many categories of consumption, and the need ensure their buildings and assets are secure and not simply silently including in operating models of 3rd parties.
Retail and service providers need scaled recurring sales, as margins and AOV are declining in the on-demand world, while logistics cost and CAC only increase.

They also need not just more efficient unit logisitcs, but massive evolution in logistics opportunities including bulk and time-shifted delivery, returns, and sector-specifc logistics solutions at the last meter (eg for clothing, cool-chain groceries, furniture and more).

BUILDING THE SUSTAINABLE ECONOMY

At at time when infrastructure-level shifts in consumption and resource use are required to avoid climate disaster, it's very hard to find strategic shifts away from resource-intensive economic models that don't rely on downgrades in quality of life and opportunity. The Last Meter® model is one of these, based on years of research and design.

Major impacts on sustainability are achieved through facilitating new models of logistics, in particualr bulk (cutting trips) and time-shifted (cutting congestion) logistics. Packaging and waste management are also contributions.

The largest impacts on resource intensity of consumption are the evolution of fully circular modes of consumption including rentals, sharing, returns, repairs, upgrades and more. 
All these require Last Meter® aggregation and servicepoints to facilitate the new operations models unfolding.

The materials below are available to partners and users of the Last Meter® community

PERSPECTIVES PAGE
Analysis, Explainers, Notes
PLATFORM LIFE
Real estate in the platform age
#0 MAKE IT LAST
Intro to Last Meter®
#1 BOXED IN
Package lockers or ... bust?
#2 APPY EVER AFTER
App heaven didn't last long
#3 GREEN ME UP
Scaling sustainable living
#4 MINE IS YOURS
Making coliving + coworking work

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